Usually staff at a resort like this is exemplary but Briana Craig who served on Friday night as we arrived did not make us feel welcome. Then, we had to call service because our air conditioning did not work in the room and they brought us two box fans and would not move our locale. We had to go down to the front desk middle of the day to ensure that they intended to work on the air conditioning which they fixed. A whole day and a half without a/c in Florida and they did not compensate for our trouble. Disappointed. Location was great but resort was run down and it doesn't appear to be any modernization attempts.
For the last three hours I've been listening to power equipment. Inside my room. Non-stop. Trying to get some sleep apparently doesn't matter. It's not a great place for peace and quiet
We are actually on our way home from a weekend of fun at Sundestin. Most everything was wonderful!!! The amenities were great, loved the pools, and the beach view was amazing!!! The reason for only 4 stars is that our refrigerator did not keep our food cold. We called the front desk and they sent someone to check it out. He said it was fine, when indeed it was not. Our daughter is on an anti-biotic that needed to stay cold. We bought a TON of groceries so we could stay on site, and just run up for a quick sandwich or some ice cream for a snack. We ended up eating out everyday and spending hundreds of dollars we were not planning to spend on food (plus we lost money on the food we bought). We stayed in unit 0909. We will in fact be back, we will just make sure we request a room with a working refrigerator. Other than that, wonderful 1st family beach vacation!
We loved Sundestin!! We had an amazing view and loved our room. Staff was friendly and answered all our questions. I want to go back, and most definitely will. I do not know if I would've had the same experience had we not had an ocean view though. That made my whole vacation. :)
We arrived Sunday evening and the staff was very friendly. The views were great and it being right on the beach was a definite plus. However the rooms were very rundown, one of the toilets didn't flush, our sheets were dirty, the sliding doors didn't work, and a lot of other things that needed to be taken care of. We were supposed to leave Friday morning, but Thursday night as we were laying in bed my husband seen something crawling across our kitchen floor from the BEDROOM. We got up and there was a huge cockroach crawling around. The staff called in a "palmetto bug" but if you google palmetto bug it brings up the American cockroach. Just another name for it. The service was great, but the quality of the condominium is very poor. We will not be returning.
Sundestin Beach Resort Managed By Resortquest By Wyndham Vacation Rentals is a US Travel Agency based in Destin, Florida. Sundestin Beach Resort Managed By Resortquest By Wyndham Vacation Rentals is located at 1040 US-98, Destin, FL 32541, USA.
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