We are on our 3rd year with Five Star luxury vacation home management. They are at the top of their game and take care of everything. They anticipate from experience, not just react to customer needs. They go above and beyond expectations, to deliver true 5 Star quality and service! Nobody cares more and nobody does it better. Keep up the great work!
Wonderful experience! The management and concierge services are impeccable. Highly recommend the in-home spa services.
We couldn't have asked for more. The bedrooms and bathrooms are spacious, comfortable, and clean. We had family dinner every night and we had plenty of room to cook and sit together. The kids had a wonderful time as well. The first thing they did was designate a place for their toys (they used the small sitting area off the kitchen and it was perfect) and make a fort out of blankets and pillows. We had the perfect family vacation. We had a few issues with the internet and TV, but Five Star Concierge was at the house within the hour and got it taken care of. Five Star Concierge also helped me find someone to do my hair and makeup for a wedding and we got a discount on a pontoon rental to Crab Island. Again, couldn't have been happier with our experience.
5 Star was managing our condo when we bought it 2 years ago, so we decided just to keep it with them. We live here locally and are able to check on our property often. After awhile, we began getting billed for items they claimed they replaced, when in reality they did NOT. Even after high season was over and we moved into our beach-front condo, they continued to bill us for miscellaneous items fraudulently- to the amount of $300-$400/mo.
This was our third time renting with Five Star Beach Properties. Verona is truly a place and solitude and pleasure. I woke up this morning missing the sounds of the waves as well as the relaxing atmosphere this property provides. Five Star Beach Properties, you are top notch and made our vacation the best it can be. See ya next year...same bat place, same bat channel!
PROPERTY OWNERS BEWARE!!!
We obviously switched rental companies. I can only imagine how many other rental properties they are fraudulently billing... knowing the owners dont live nearby and personally able to check on their property in between renters.
Shanna B.
Five Star Properties is a US Travel Agency based in Destin, Florida. Five Star Properties is located at 12273 Emerald Coast Pkwy #208, Destin, FL 32550, USA.
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