Great hotel. Wonderful location. 5min walk to the beach. Within 10min of shopping, restaurants and public beaches with parking. Breakfast area is a little crowded but still manageable. Pool is well maintained. Stephen at the front desk is great. Has an answer or suggestion for everything.
The man at the front counter was friendly and welcoming at check in. They had fresh cookies too and he was quick to offer! The room was clean and in good condition. The remote control for the TV in the fitness room was broken. I will stay here again in the future.
Great Staff, friendly, charming, warm and inviting. Very clean and walking distance to beach. Glad to see that soft, warm white lighting is still in use, instead of that cold, sterile, super bright white (way over 2700 Kelvin) with harmful blue light wavelengths so prevalent in use nowadays.(bad for your retinas and your circadian rhythm). Lighting is Very Important to me. Well lit parking lot that use a dark sky friendly yellow/orange high pressure sodium lighting. Thanks for taking care of us while being escapees of Hurricane Irma.
Our women department enjoyed a glorious retreat here. The beds are wonderful! The service team gave us great courteous attention. The location is super! Just blocks from the beach and in middle of the best shopping! I recommend this hotel to everyone.
I give this hotel NO stars!! Unfortunately, in order to post I had to put one. The housekeeping staff threw away my teeth retainer when they cleaned our room. They were in a clear container so they were easy to see. I talked with the manager Andrea and she made it seem as though they would do anything to help solve the situation. Little did I know that was all a lie. She only told me what I wanted to hear because she knew I lived 9 hours away. She said she would call me they day I left to go home with an update. She did NOT! I had to call her. On the phone she made the situation seem to be my fault. Why would I loose my retainer on purpose!? Makes no sense, especially in another state on our family vacation. She, said well we will not cover your 3 night stay or replace your retainer. Your basically SOL cause we asked our house keepers and they said they didn't throw it away. So a paying customer means nothing to your hotel. So here I sit at my dentist office paying 450.00 bucks for a replacement because my insurance will only cover the first one. This hotel chain is pretty much the only one we use when we need a hotel room...Safe to say we will NEVER stay at a Holiday Inn Express again.
Holiday Inn Express Suites Destin E Commons Mall Area is a US Lodging based in Destin, Florida. Holiday Inn Express Suites Destin E Commons Mall Area is located at 108 Hutchinson St, Destin, FL 32541, USA.
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